The Gun Room Privacy Policy & Cookies
This privacy notice tells you about the information we collect from you when you purchase one or more of our products via our website or in store. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Rob Hall Shooting Supplies Ltd, T/A The Gun Room. Our registered address is Barthorpe Grange, Barthorpe, Malton, YO17 9RW.
You can contact us by post at the above address, by email at info@thegun-room.co.uk or by telephone on +44 (0) 1430 861065
What personal data do we collect?
When you purchase products from us either online or instore, we ask you for your name, address, contact telephone number, email address (online sales only) and payment method/details.
For shotgun/firearm sales and purchases and cartridge/ammunition sales (in store only), you will need to show your current shotgun/firearms certificate/licence.
Why do we collect this information
For online orders, we use this information to fulfil our contract with you eg to process your payment, deliver your goods and communicate the status of your order.
For shotgun/firearm sale or purchase and cartridge/ammunition sales (in store only), we use your certificate/licence to validate your identify, the entitlement granted by the police and that it is still current.
We will not release any personal details to any third party, unless required to do so by law. For all shotgun/firearm sales and purchases, we have a statutory obligation to notify the relevant police authorities of all such transactions and we do this via Guntrader software.
What do we do with your information?
Your information is stored in our order processing system which is based with the European Union.
Your credit card details, depending on which company you use are passed to a third-party payment processor. We use two payment gateways of which is one is based in the USA and is certified to the EU-US Privacy Shield (which requires effective safeguards for your information) this being PAYPAL. The other gateway is protected under EU law and based in the UK, Citrus Lime Payments we as a business do not retain your credit card information and as such these companies become Controllers.
We use various third party couriers to deliver your goods and share with them your name, address, telephone number and e mail address in order to complete your delivery where applicable.
We do not use the information you provide to make any automated decisions that might affect you.
How long do we keep your information for?
As a customer, we will retain your data for the minimum amount of time required to meet our legal and obligatory requirements.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to give you a copy of the information and to stop using your information for a period of time, if you believe we are not doing so lawfully.
To submit a request by email, post or telephone, please use the contact information provided above.
Contact us
Please contact us if you have any questions about your personal data, your rights or our privacy policy using the details set out at the beginning of this document under “Who we are”.
Our Website Cookies Policy
A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.
Our use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
Learn how to remove cookies set on your device.
There are two types of cookie you may encounter when using The Gun Room :
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
*The Gun Room uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.
We will endeavour to let you know before we store a cookie on your computer.
Our Own PERSISTANT cookies
| Name |
Purpose |
Typical content |
| _Session |
This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website.
|
It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number |
Cookies set by The Gun Room website
| Name |
Purpose |
Expires |
ASP.NET_SessionId
HttpReferer
Referer
dd_object
|
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us.
|
Expires on exit |
Third party cookies
We use a number of suppliers who may also set cookies on their websites' on its behalf. The Gun Room do not control the dissemination of these cookies. You should check the third party websites for more information about these.
| Provider |
Name |
Purpose |
More Info |
| Google Analytics |
_utma
_utmb
_utmc
_utmz
|
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information.
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Google Privacy policy
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| Add This |
_atuvc |
The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis.
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Add This privacy
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Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!
If you have any questions about our cookies policy or feedback please contact us on 01430 861065 or via our contact us page link at the top of the page.